Media Contact
Emily Crouch
Business Development Manager
ecrouch@thecolonyer.com
Emergency Room Contact
West Plano Emergency Room
2000 Dallas Pkwy #100
Plano, TX 75093
972-378-7878
For Immediate Release:
PLANO, Texas (January 30, 2026) — West Plano Emergency Room, a state‑of‑the‑art Hospital Outpatient Department (HOPD) of The Colony ER Hospital and an affiliated Nutex Health, Inc. facility, is proud to announce a new partnership with Athra, a national leader in behavioral health and substance‑use treatment. This collaboration brings concierge‑level psychiatric care and medically supervised detox services directly into the emergency environment—enhancing access to comprehensive mental health support across the Dallas–Fort Worth region.
This expanded partnership strengthens West Plano Emergency Room’s mission to provide whole‑person, concierge‑level care by creating a supportive, calming setting for individuals in acute behavioral health or substance‑related crises. Through this enhanced service model, patients will now have streamlined access to:
- Mental health evaluations and crisis consultations (specific hours)
- Medically supervised detox protocols
- Interventional psychiatry for treatment‑resistant depression, including Ketamine therapy
- Coordinated care pathways with local behavioral health providers, including psychiatrists, therapists, and specialty treatment programs
“Just as with our main hospital, our two Hospital Outpatient Departments (HOPDs)—West Plano Emergency Room and Wylie ER—allow us to extend our reach deeper into their respective communities. With this expanded presence, our ability to provide advanced emergency care, along with mental health evaluations conducted by board‑certified providers, is a true game changer. Offering these services under one roof and within a single visit is a strong testament to our vision and mission to serve our communities,” said Russell Kaiser, RN, BSN, MSN, Chief Nursing Officer at The Colony ER Hospital.
Athra’s team—comprised of board‑certified psychiatrists, psychiatric nurse practitioners, and licensed mental health clinicians—will work alongside the clinical staff at West Plano Emergency Room to deliver responsive, collaborative behavioral health support. Their flexible care model is designed specifically for micro-hospital and outpatient emergency environments, ensuring continuity for both acute and longer‑term psychiatric needs.
“Mental health emergencies deserve the same urgency and expertise as any other medical condition. Partnering with Athra strengthens our ability to care for patients with psychiatric needs and ensures they receive thoughtful, high-quality support close to home,” said Trent Stephenson, DO, Medical Director at West Plano Emergency Room and Wylie ER. “We are excited to partner with Athra to better meet the growing needs in our communities. This collaboration allows us to provide more timely, compassionate, and specialized mental health care for patients who come to West Plano ER during their most vulnerable moments.”
This joint effort reflects West Plano Emergency Room’s commitment to expanding innovative, patient‑centered care—bringing integrated physical and mental health services together in a high‑quality outpatient emergency setting.
About West Plano Emergency Room
West Plano Emergency Room (HOPD) provides concierge‑level emergency medical care to Plano and surrounding communities. Open 24/7, 365 days a year, the facility’s board‑certified physicians and highly trained clinical staff deliver individualized, efficient care without the typical wait times found at traditional emergency room settings.
As a provider of adult and pediatric emergency services, West Plano Emergency Room also offers comprehensive emergency medical services, overnight observational care, behavioral health assessments, medical detox services, workers compensation evaluations, drug and alcohol screening, PICC Line services, outpatient laboratory capabilities, and radiological imaging (CT, X-Ray, and Ultrasound).
The facility is located at 2000 Dallas Parkway #100, Plano, Texas.
West Plano Emergency Room is affiliated with Nutex Health Inc. (NASDAQ: NUTX), a physician‑led healthcare network headquartered in Houston, Texas. Nutex Health operates 27 facilities across 12 states and partners with more than 800 physicians nationwide.
About Athra
Athra is a veteran‑owned behavioral health organization delivering high‑quality psychiatric and substance use treatment to hospitals, rehabilitation centers, senior living communities, and government agencies across the United States. With services spanning more than 150 locations in 10 states, Athra is recognized for its responsive, tech‑enabled, person‑centered care.
Athra’s multidisciplinary team provides real‑time psychiatric support—including crisis stabilization, medication management, and medical detox—through on‑site and telehealth models tailored to each partner’s needs.
Learn more at www.AthraSystems.com.
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