Home - West Plano Emergency Room

about us

Always Open, 24/7/365

At West Plano Emergency Room, we provide accessible, patient-centered medical care for the entire community — no matter the illness or injury. Our experienced team treats patients of all ages with expert care, all in one convenient location close to home.

As a fully licensed emergency room, we offer advanced imaging and on-site laboratory services. With no appointments required and care available 24/7/365, we’re here when you need us most.

Emergency Services

Comprehensive emergency care for injuries, trauma, serious illnesses, and chronic conditions — all in one convenient location.

Imaging & Laboratory

Advanced on-site imaging and laboratory services, including X-ray, CT, and ultrasound, with same-day and next-day testing — no appointment needed, available 24/7.

Pediatric Care

Compassionate emergency care for children of all ages, delivered by physicians who specialize in pediatric care.

Why Choose West Plano Emergency Room?

Real Care

ER-trained physicians providing expert, compassionate care

Real Convenience

Open 24/7 with minimal wait times and no appointments needed 

Real Capabilities

Advanced imaging and labs — all in one location

Patient Testimonials

Hear what our patients are saying about their experience at West Plano Emergency Room.

    
 
 
       Posted on Google  
    Lois Hardaway 
 
 
 
 Trustindex verifies that the original source of the review is Google. The staff was wonderful, understanding, and patient.  I was thankful they had all the equipment to run labs and do X-rays on site. They even fed me and my husband.
  
 
      Posted on Google  
    Jeanne B 
 
 
 
 Trustindex verifies that the original source of the review is Google. I came in with an ear and eye issue.  This is an incredible facility with the best staff and Dr. anyone could ask for.  They called later to make sure everything was ok and provided potential referrals to ensure my infection was evaluated by a specialist. They even sent a thank you note.  In this day and age there is no better service.
  
 
      Posted on Google  
    Yohan Gregoire 
 
 
 
 Trustindex verifies that the original source of the review is Google. Awesome staff!
  
 
      Posted on Google  
    Megan Donahue 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team at West Plano are some of the most caring and thoughtful people I have ever met. From the moment I walked in to the care and support I received, to the time I checked out, the entire experience was amazing…especially when dealing with a scary situation.

I highly recommend this team if you ever need care and support!
  
 
      Posted on Google  
    Austyn Carter 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fast, friendly, clean, efficient, helpful! Highly recommended!
  
 
      Posted on Google  
    Matt Samler 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service and highly professional doctors and staff. I would highly recommend.
  
 
      Posted on Google  
    Doug Sanford 
 
 
 
 Trustindex verifies that the original source of the review is Google. Superb care and service. They are expert Doc’s, Nurses and RT’s.

I have been in the medical equipment arena my entire life it seems. I can tell when I’m around professionals.
  
 
      Posted on Google  
    Antonio Pena 
 
 
 
 Trustindex verifies that the original source of the review is Google. This is a very smooth running ER. All the staff showed concern for my wellbeing. I didn’t have to wait a long time for the nurses to come and update me on my labs. They kept me informed and detailed on test they wanted to run and the diagnosis.
  
 
      Posted on Google  
    Christine Hamilton 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team here is amazing! They brought a wheelchair out to my car for me when I arrived and wheeled me right in. Each staff member I encountered was warm, communicative and kind. They provided the care I needed with compassionate energy and know how. They made an unfortunate accident as bearable as possible and never once made me feel anything other than welcome.