Home - West Plano Emergency Room

about us

Always Open, 24/7/365

At West Plano Emergency Room, we provide accessible, patient-centered medical care for the entire community — no matter the illness or injury. Our experienced team treats patients of all ages with expert care, all in one convenient location close to home.

As a fully licensed emergency room, we offer advanced imaging and on-site laboratory services. With no appointments required and care available 24/7/365, we’re here when you need us most.

Emergency Services

Comprehensive emergency care for injuries, trauma, serious illnesses, and chronic conditions — all in one convenient location.

Imaging & Laboratory

Advanced on-site imaging and laboratory services, including X-ray, CT, and ultrasound, with same-day and next-day testing — no appointment needed, available 24/7.

Pediatric Care

Compassionate emergency care for children of all ages, delivered by physicians who specialize in pediatric care.

Why Choose West Plano Emergency Room?

Real Care

ER-trained physicians providing expert, compassionate care

Real Convenience

Open 24/7 with minimal wait times and no appointments needed 

Real Capabilities

Advanced imaging and labs — all in one location

Patient Testimonials

Hear what our patients are saying about their experience at West Plano Emergency Room.

    
 
 
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    gabriela balenzuela 
 
 
 
 Trustindex verifies that the original source of the review is Google. Muy grata visita y rapida el personal muy amable
  
 
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    Gary Busby 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service. There for outpatient labs. In and out very quickly
  
 
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    Jason Walsh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent staff. Quick process and the RIGHT diagnosis/treatment.
  
 
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    LR Hammond 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend this ER. I was treated quickly and thoroughly. The doctor and nurses were exemplary in providing medical care. I give them all 5 stars!
  
 
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    Jeff K 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had the misfortune of needing to go the ER twice in a 24 hour period. While the first ER did excellent work and had great staff and doctors, my experience at the West Plano ER was beyond amazing! Dr Stephenson and his entire team rolled out the red carpet and were able to diagnose and successfully treat my complex case! I literally owe them my life! If/when you’re in need of emergency care, this is THE place to go!
  
 
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    LEA ROBINSON 
 
 
 
 Trustindex verifies that the original source of the review is Google. My husband and I have visited this urgent care several times, and every experience has been exceptional.  The staff is efficient, professional, compassionate, and genuinely caring.  From check in to check out, you are treated like a person, not just another transaction.

In our experience, the level of care and personal attention here far exceeds what we’ve experienced at a hospital ER. It’s refreshing to find a medical facility where patients truly feel valued and cared for.

Lea & Rob Robinson
  
 
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    Lois Hardaway 
 
 
 
 Trustindex verifies that the original source of the review is Google. The staff was wonderful, understanding, and patient.  I was thankful they had all the equipment to run labs and do X-rays on site. They even fed me and my husband.