Find answers to common questions about emergency care, outpatient services, billing, insurance, and more at Alexandria Emergency Hospital.

What are your hours of operation?

We are open 24 hours a day, 365 days a year — including weekends and holidays.

What Types of Emergencies Do You Treat?

Our emergency room is equipped to diagnose and treat a wide range of illnesses, injuries, and medical emergencies. Visit our Services page for a complete list of conditions and treatments.

Do you provide care for children?

Yes. We provide emergency medical care for patients of all ages, including infants, children, adolescents, and adults. Our child-friendly exam rooms are designed to help pediatric patients feel comfortable during their visit.

Do I need to make an appointment?

No appointment is needed. If you are experiencing a medical emergency, come to our facility immediately. We are open 24/7 and ready to provide prompt medical care when you need it most.

How Much Does an ER Visit Cost at Alexandria Emergency Hospital?

The cost of your visit depends on your medical condition, the services provided, and your insurance coverage. Every patient receives a Medical Screening Examination (MSE) to determine the appropriate level of care. For detailed billing information, please visit our Billing & Insurance page.

How is Alexandria Emergency Hospital different from an urgent care center?

Unlike most urgent care centers, our facility is open 24/7 and equipped with advanced imaging, on-site laboratory services, inpatient care, and emergency-trained physicians. We are able to treat both minor illnesses and serious medical emergencies in one location.

What is the average wait time?

We strive to provide patients with minimal wait times and a more efficient emergency care experience than many traditional hospital emergency rooms.

What if I need to be admitted to the hospital for further care?

If your condition requires ongoing monitoring or treatment beyond an emergency room visit, we offer inpatient care with continuous medical oversight and personalized treatment.

Do you offer Imaging and Laboratory Services?

Yes. We provide on-site imaging and laboratory services, including MRI, CT scans, X-rays, ultrasound, and advanced laboratory testing for both emergency and approved outpatient services.

What documentation is required for outpatient services?

Most outpatient services require:

• Documentation supporting medical necessity

• A signed physician order

• Applicable insurance information

Patients without a physician order may require a Medical Screening Examination, and Emergency Room charges may apply.